About Us

Houston Professional Maids is a family-owned and operated business.  Unlike many franchises, we do not rush through our appointments by over-booking.  We take our time to clean your place to your satisfaction.  We promise a thorough and comprehensive cleaning. Houston Professional Maids believes your home or office environments should be a safe haven for you, your family and/or your employees.  A Clean home is a Healthy Home!!  We distinguish ourselves by providing the best available cleaning products and equipment.  The outcome of our extensive product research is an effective cleaning system with surgical towel cloths and HEPA-filtration vacuums to trap and filter dirt. Houston Professional Maids exclusively trains each housekeeper on our signature cleaning system to provide you with the personal and professional attention you deserve.  Rest assured, your safety, peace-of-mind and satisfaction are of outmost importance to us.  We treat your home with the same respect and care as our own.   We are cautious about the individuals that represent our cleaning company.  All of our staff members are employed with the company and are pre-screened for drug-usage and prior criminal history.

For your protection our Company maintains the proper coverage with General Liability Insurance.

It is our vision to become the best, most affordable and reliable housekeeping service in Houston and surrounding areas.

It will be the mission of all who are part of the Houston Professional Maids’ team to strive to attain this vision by creating and maintaining:

• Client satisfaction and enthusiasm for doing business with Houston Pro Maids.

• A culture dedicated to quality, service, reliability and affordability.

• An environment dedicated to high employee morale and teamwork.

• A pursuit of continuous improvement in our performance in all areas of our business.

We will achieve our mission by placing value on beliefs, attitudes, and behaviors that support the attainment of our mission. We will attain the highest standards of excellence in applying these values to the operation of our business in benefit of our clients.

WE VALUE OUR CUSTOMERS

We recognize we are a partner with our Clients in providing their residence or place of business with high quality, low cost and reliable housekeeping services. We focus on providing our Clients excellent services with the goal of total customer satisfaction and enthusiasm. We hope to establish reliability, trust, and friendships with our Clients to ensure healthy and mutually beneficial long-term relationships.

WE VALUE OUR EMPLOYEES

We seek to provide a safe professional work environment that supports job enthusiasm, employee safety, positive relationships and effective teamwork. We seek to provide clear communication of our direction and goals and to involve all members of our team in our efforts to achieve these goals. We seek to inspire loyalty to our company by treating all of our employees with respect and understanding. We support a dedication to both work and family and desire that our employees find balance in our high commitment to both.

WE VALUE OUR SUPPLIERS

We seek to build strategic, long-term relationships with suppliers that are committed to continuous improvement in quality and value. We seek to support suppliers that value the services we provide to the marketplace and that are dedicated to supplying us with low cost products consistent with our quality and service requirements in benefit of our Clients.

WE VALUE AN ATTITUDE OF CUSTOMER SERVICE IN ALL RELATIONSHIPS

By viewing our customers, fellow employees, and suppliers as “Clients”, we will optimize goodwill and satisfaction in the pursuit of our mission and vision. We value teamwork and partnering. We work to build effective and healthy long-term relationships with any individuals and/or organizations with which we interface.

WE VALUE ENJOYMENT

We seek to enjoy our relationships with those with whom we interface. We desire to have an enjoyable work place and to be recognized, as a company which is pleasant to do business with.

WE VALUE QUALITY AND AFFORDABILITY

We seek to achieve and maintain the highest quality standards in every aspect of our business. We commit ourselves to continuous improvement and to steadfastly evolve to meet the ever-changing demands of the marketplace without loosing sight of being affordable.

WE VALUE IMPROVEMENT
We seek to be recognized as a leader in our industry and thus are committed to prudent investments in improving processes, systems, supplies and equipment in our commitment to excellence.

WE VALUE PROFESSIONALISM

We seek professionalism in our work, action, appearance, and communication. We believe in taking pride in our image and furthering this image through high integrity and professional behavior.