Is Houston Professional Maids Licensed and Insured?
Yes. Houston Professional Maids is licensed through our local and federal authorities. We carry Two million dollars of General Liability Insurance.
Do I need to be home when Houston Professional Maids arrives?
No, it is not necessary for our clients to be home; however, Houston Professional Maids welcomes our clients to remain home during cleanings. In the event that you are not home, our Client Representatives will work with you to secure a key and/or security access code to your home. Rest assured - we securely track keys and access codes to provide our clients with anonymity. Therefore, we will never write your name and address on the key.
What do I need to supply to clean my home?
Nothing, Houston Professional Maids supplies all cleaning supplies and equipment. For sanitary reasons, some of our clients prefer us to use their brooms, mops, vacuums and toilet bowl brushes. In such cases, we are happy to accommodate their requests. Please notify us at the time of booking of your preference.
How do I make my payment?
Payment is due when service is rendered. For your convenience, we accept personal checks, cash and major credit cards, only on the first time you use our services, we will require to secure the payment through a credit card, please refer to our terms of service.
What area does Houston Professional Maids?
We service Houston and surrounding areas, please refer to our section of areas of service to find your zip code.
How much do you charge?
Complete our online estimator form OR just call Houston Professional Maids to receive your free quote.
How many people will clean my home?
One to four housekeepers will clean your home. The size of your home will determine the number of people.
How long will it take to clean an average home?
The average residential cleaning is between two and four hours. If additional time is required, Houston Professional Maids will notify you and provide an estimate for completion.
What happens if I find an item damaged or lost?
Your peace of mind is our priority. Our employees are drug-tested, pre-screened for past criminal history, and background checked. Houston Professional Maids’ representatives are trained to preserve valuables when cleaning your home. In the unlikely event that an object is damaged or lost, please notify our office within 48 hours so that we can take immediate action to compensate you. Please see our Terms of Service.
